Refund Policy
At Blüm Balance, we stand behind everything we sell. If you're not completely satisfied with your purchase, we're here to make it right.
60-Day Money-Back Guarantee We offer a full 60-day money-back guarantee from the date of purchase. If you're unhappy with your order for any reason, simply contact us within 60 days and we'll issue a full refund — no hard feelings.
How to Request a Refund Email us at info@blumbalance.com with your order number and reason for your return. Our team will respond within 2 business days with next steps.
Conditions
- Refund requests must be made within 60 days of the original purchase date.
- We reserve the right to limit refunds in cases of suspected abuse of this policy.
- Original shipping costs are non-refundable.
- We do not require you to return the product to be eligible for a refund.
Damaged or Incorrect Orders If your order arrives damaged or you receive the wrong item, please contact us immediately at info@blumbalance.com with a photo and we will resolve it promptly at no cost to you.